support_ticket_open

Active

declared in 1.26.0

Open a persistent support ticket for an issue that cannot be auto-resolved. Records the problem, affected tool, error details, and agent context. Returns a ticket ID for tracking. Tickets are reviewed and resolved by the system or operators.

Parameters schema

{
  "type": "object",
  "required": [
    "agent_id",
    "error_message"
  ],
  "properties": {
    "context": {
      "type": "string",
      "description": "Additional context"
    },
    "agent_id": {
      "type": "string",
      "description": "Agent reporting the issue"
    },
    "severity": {
      "type": "string",
      "default": "medium",
      "description": "critical, high, medium, low"
    },
    "tool_name": {
      "type": "string",
      "description": "Affected tool"
    },
    "error_message": {
      "type": "string",
      "description": "What went wrong"
    }
  }
}

What this tool wraps· 0 endpoints

min confidence0.70 0.50

No endpoints wrapped at confidence ≥ 0.70.

Parent server

FeedOracle Compliance Agent

https://github.com/feedoracle/feedoracle-managed-agents

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