configure_staff_alerts

Parameters schema

{
  "type": "object",
  "properties": {
    "dry_run": {
      "type": "boolean",
      "description": "Validate and show the proposed settings without writing."
    },
    "business_id": {
      "type": "string",
      "description": "Business ID (optional only when the token has exactly one accessible business)"
    },
    "escalation_rules": {
      "type": "array",
      "items": {
        "type": "object",
        "required": [
          "when"
        ],
        "properties": {
          "id": {
            "type": "string"
          },
          "then": {
            "type": "array",
            "items": {
              "type": "string"
            },
            "description": "Action keys. v1 supports text_owner."
          },
          "when": {
            "type": "string",
            "description": "Natural-language trigger, e.g. \"Caller needs a same-day callback from the recovery room\"."
          },
          "enabled": {
            "type": "boolean"
          }
        }
      },
      "description": "Post-call escalation rules evaluated against completed transcripts. Each rule is { id?, when, then, enabled? }. v1 action then includes text_owner."
    },
    "sms_notifications": {
      "type": "boolean",
      "description": "Enable or disable SMS staff alerts for this business."
    },
    "notification_email": {
      "type": [
        "string",
        "array"
      ],
      "items": {
        "type": "string"
      },
      "description": "Comma-separated string or array of staff email addresses that receive escalation emails."
    },
    "notification_phone": {
      "type": [
        "string",
        "array"
      ],
      "items": {
        "type": "string"
      },
      "description": "Comma-separated string or array of staff phone numbers that receive SMS escalation alerts."
    },
    "email_notifications": {
      "type": "boolean",
      "description": "Enable or disable email staff alerts for this business."
    }
  }
}

No endpoints wrapped at confidence ≥ 0.50.

Parent server