freshdesk_search_tickets

Active

declared in 0.1.0

Search tickets by query (e.g., "status:2 AND priority:3" or keyword text). Returns matching ticket ID, subject, status, and priority.

Parameters schema

{
  "type": "object",
  "examples": [
    {
      "query": "status:2 AND priority:1",
      "_apiKey": "your-freshdesk-api-key",
      "_domain": "mycompany"
    },
    {
      "query": "type:'Question' AND status:open",
      "_apiKey": "your-freshdesk-api-key",
      "_domain": "mycompany"
    }
  ],
  "required": [
    "_apiKey",
    "_domain",
    "query"
  ],
  "properties": {
    "query": {
      "type": "string",
      "description": "Search query in Freshdesk syntax (e.g., \"status:2\", \"priority:1 AND type:'Question'\")"
    },
    "_apiKey": {
      "type": "string",
      "description": "Freshdesk API key"
    },
    "_domain": {
      "type": "string",
      "description": "Freshdesk subdomain"
    }
  }
}

What this tool wraps· 1 endpoint

min confidence0.70 0.50

Data resourceFreshdesk API
Freshworks · crm
name mention0.85

Parent server

Freshdesk

https://github.com/pipeworx-io/mcp-freshdesk

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