update_ticket_status

Active

declared in 1.0.0

Update the status of an existing support ticket.

Parameters schema

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "ticketId",
    "status"
  ],
  "properties": {
    "status": {
      "enum": [
        "open",
        "in_progress",
        "waiting_customer",
        "resolved",
        "closed"
      ],
      "type": "string",
      "description": "New status"
    },
    "ticketId": {
      "type": "string",
      "description": "The ticket ID to update"
    }
  }
}

What this tool wraps· 1 endpoint

min confidence0.70 0.50

Data resourceWhatsApp Business API
Meta · messaging
name mention0.60

Parent server

FavCRM

https://github.com/favcrm/mcp

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