get_whatsapp_handoff

Active

declared in 1.0.0

Generate a pre-filled WhatsApp deep link to hand the customer off to the right contact. Garden Route locations (Knysna, Plett, George, Sedgefield, etc.) route to Duncan Kane (+27795235407) for free in-home consultation; all other South African locations route to the online shop line (+27760228410). Use when the customer prefers human assistance or when self-serve checkout isn't appropriate.

Parameters schema

{
  "type": "object",
  "properties": {
    "message": {
      "type": "string",
      "description": "Optional additional message to prefill"
    },
    "location": {
      "type": "string",
      "description": "City/suburb. Drives Duncan vs shop routing."
    },
    "customer_name": {
      "type": "string"
    },
    "product_context": {
      "type": "string",
      "description": "e.g. 'roller blockout for bedroom'"
    }
  }
}

What this tool wraps· 1 endpoint

min confidence0.70 0.50

Data resourceWhatsApp Business API
Meta · messaging
name mention0.75

Parent server

Custom Blinds Shop

https://github.com/CustomBlinds/cb-shop-mcp

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