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PRSM

freshdesk_get_ticket

Active

Tool of Freshdesk

declared in 0.1.0

Get full ticket details by ID including subject, status, priority, description, conversations, attachments, and resolution notes.

Parameters schema

{
  "type": "object",
  "examples": [
    {
      "id": 1234,
      "_apiKey": "your-freshdesk-api-key",
      "_domain": "mycompany"
    }
  ],
  "required": [
    "_apiKey",
    "_domain",
    "id"
  ],
  "properties": {
    "id": {
      "type": "number",
      "description": "Ticket ID"
    },
    "_apiKey": {
      "type": "string",
      "description": "Freshdesk API key"
    },
    "_domain": {
      "type": "string",
      "description": "Freshdesk subdomain"
    }
  }
}

What this tool wraps· 1 endpoint

min confidence0.700.50

Parent server

Freshdesk

https://github.com/pipeworx-io/mcp-freshdesk

1/7 registries
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freshdesk_get_ticket — Freshdesk — PRSM MCP