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PRSM

create_inbox_reply_suggestion

Active

Tool of FavCRM

declared in 1.0.0

Create a draft reply suggestion that appears inline in the FavCRM Inbox composer. Use this for message.inbound events with replyPolicy="suggest"; it does not send anything to the customer.

Parameters schema

{
  "type": "object",
  "$schema": "http://json-schema.org/draft-07/schema#",
  "required": [
    "conversationId",
    "agentId",
    "body"
  ],
  "properties": {
    "body": {
      "type": "string",
      "maxLength": 8000,
      "minLength": 1,
      "description": "Draft reply text for the merchant to review"
    },
    "agentId": {
      "type": "string",
      "minLength": 1,
      "description": "AI colleague ID creating the suggestion"
    },
    "subject": {
      "type": "string",
      "maxLength": 500,
      "description": "Optional email subject suggestion"
    },
    "metadata": {
      "type": "object",
      "description": "Optional metadata such as rationale, confidence, or source refs",
      "propertyNames": {
        "type": "string"
      },
      "additionalProperties": {}
    },
    "conversationId": {
      "type": "string",
      "minLength": 1,
      "description": "Inbox conversation ID"
    },
    "sourceMessageId": {
      "type": "string",
      "description": "Inbound message ID this draft responds to"
    }
  }
}

What this tool wraps· 0 endpoints

min confidence0.700.50

No endpoints wrapped at confidence ≥ 0.70.

Parent server

FavCRM

https://github.com/favcrm/mcp

1/7 registries
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create_inbox_reply_suggestion — FavCRM — PRSM MCP