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PRSM

update_agent_config

Active

Tool of KaiCalls

declared in 1.0.0

Edit an agent's live runtime configuration — greeting/first message, inbound or SMS prompt, voice, language model, max call duration, and call-transfer settings — routed through the governed update broker so every change keeps the consent + audit trail (a versioned config snapshot and change history). Every write here is reversible: inspect what changed with get_change_history or list_config_versions, then undo it with rollback_config. Mutating changes need an idempotency_key; high-impact live changes need human authority (an authority envelope) or queue_for_approval for dashboard sign-off. For just a single named operational-rules section, prefer configure_agent_business_rules.

Parameters schema

{
  "type": "object",
  "required": [
    "agent_id"
  ],
  "properties": {
    "name": {
      "type": "string",
      "description": "Agent display name."
    },
    "actor": {
      "type": "object",
      "description": "Who is asking: { type: agent|human|system|integration, id, display_name }."
    },
    "model": {
      "type": "object",
      "description": "Language model selection: { provider, model, temperature }."
    },
    "voice": {
      "type": "object",
      "description": "Voice selection: { provider, voiceId }."
    },
    "dry_run": {
      "type": "boolean",
      "description": "Validate and summarize the change without writing."
    },
    "agent_id": {
      "type": "string",
      "description": "KaiCalls agent ID to update."
    },
    "authority": {
      "type": "object",
      "description": "Human-grade authority for live changes: { mode: human_confirmed|dashboard_session|system_policy, confirmed_by, confirmed_at, confirmation_ref }."
    },
    "sms_prompt": {
      "type": "string",
      "description": "SMS reply prompt."
    },
    "source_ref": {
      "type": "string",
      "description": "External source reference, such as a support ticket or conversation ID."
    },
    "business_id": {
      "type": "string",
      "description": "Business ID. Required when the agent has multiple accessible assignments."
    },
    "max_duration": {
      "type": "integer",
      "description": "Maximum call duration in seconds."
    },
    "first_message": {
      "type": "string",
      "description": "Spoken greeting / first message callers hear."
    },
    "inbound_prompt": {
      "type": "string",
      "description": "Full inbound system prompt that drives the agent."
    },
    "idempotency_key": {
      "type": "string",
      "description": "Required for writes. Reuse the same key when retrying the same change."
    },
    "outbound_prompt": {
      "type": "string",
      "description": "Outbound (campaign) system prompt."
    },
    "transfer_enabled": {
      "type": "boolean",
      "description": "Enable/disable live call transfer."
    },
    "queue_for_approval": {
      "type": "boolean",
      "description": "When authority is missing, create a pending dashboard approval instead of returning needs_approval."
    },
    "transfer_phone_number": {
      "type": "string",
      "description": "Number to transfer qualified calls to."
    }
  }
}

What this tool wraps· 0 endpoints

min confidence0.700.50

No endpoints wrapped at confidence ≥ 0.70.

Parent server

KaiCalls

https://github.com/cgallic/kai_calls

1/7 registries
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